eldoctor
ES

Privacy Policy

Last updated: March 2026

This is a courtesy translation provided for convenience. In case of any discrepancy, the Spanish version prevails.

1. Information we collect

We collect information you provide to us directly, such as your name, email address, and contact details when you create an account, leave a review, or contact us. We also automatically collect site-usage information through cookies and similar technologies.

2. How we use your information

We use your information to:

  • Provide and improve our services
  • Display relevant information about doctors and clinics
  • Publish verified reviews and ratings
  • Send service-related communications
  • Keep the platform secure

3. Information sharing

We do not sell or share your personal information with third parties for advertising purposes. We may share information with service providers that help us operate the platform, always under confidentiality agreements.

4. Cookies

We use essential cookies for the site to function and analytics cookies to understand how our platform is used. You can configure your browser to reject cookies, although this may affect site functionality.

5. Security

We implement technical and organizational security measures to protect your personal information against unauthorized access, loss, or alteration.

6. Your rights

Under Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP), you have the right to Access, Rectify, Cancel, or Object to (ARCO rights) the processing of your personal data. To exercise these rights, contact us at the address indicated below.

7. Contact

If you have questions about this privacy policy, you can reach us through our contact page.